I manage IT operations and device fleet management for high-volume environments. Currently for Airbus teams 
Companies I've worked with
My daily specialty
ServiceNow
Remedy
IT Operations
Technical foundations
Cisco
Splunk
Wireshark
VirtualBox
Windows / Linux
Shell
Daily productivity
Google Workspace
Microsoft Office
Remote desktop
Infrastructure & automation
AWS
Azure
Docker
Python
Automation
Coordination & delivery
Management of IT operations and device fleet for several thousand Airbus users. Team leadership, operational monitoring, service quality and continuous improvement of ITSM processes.
ServiceNow
Remedy
Google Workspace
On-site support and incident management for end users, alongside training in IT project management. Operational monitoring, prioritization, reporting and data analysis.
ServiceNow
Remote desktop
Shell scripting
Hands-on project management experience alongside a business lead: scoping, deliverable tracking, stakeholder coordination and participation in steering committees.
Splunk
Cisco
Office Suite
Cisco Networking Academy · 2019
École IPI · Blagnac
École CESI · Labège
Lycée Déodat de Séverac · Toulouse
Avid traveler (United States, Thailand, Canada, Europe), musician — trumpet and guitar — and outdoor sports enthusiast: skiing, tennis, sailing, swimming.
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